FAQ

FAQs - Rinumi UK

Welcome to Rinumi UK! Below are some frequently asked questions to help you with your shopping experience.

1. Do you offer refunds?

No, we do not offer refunds. Please ensure you review your order carefully before completing your purchase.

2. How long does it take to receive my order?

All our items are available on a pre-order basis only. Orders typically take between 2-4 weeks for delivery, depending on the print and production time.

3. Can I place a custom order?

Yes! If you have a custom request, please use the Contact Us page or send us a direct message (DM) on our social media channels.

4. Can I cancel or change my order after placing it?

Since all items are made to order, once an order has been placed, we cannot guarantee changes or cancellations. Please double-check your order before completing your purchase.

5. How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with tracking details (if applicable).

6. Do you offer international shipping?

Please check our shipping policy or contact us directly for details on international orders.

If you have any other questions, feel free to reach out via our Contact Us page or DM us on social media. Thank you for shopping with Rinumi UK!